The Chartbeat Slack integration makes it impossible for newsroom teams to not be connected to their content’s performance across all their communication platforms. After you connect your company’s Slack with your Chartbeat Publishing account, you’ll start receiving updates and alerts as they happen and be able to use unique Chartbeat slash commands to ask real-time questions about your content's performance.
Steps to Install
If your Chartbeat login has the role of 'Admin', you will be able to set up the integration. Head over to the integrations tab in your Settings page at https://chartbeat.com/
Next, select the Connect button under the Slack icon and you’ll be redirected to the Slack page and guided through the process. You will be prompted to enter or confirm your company’s Slack credentials and Slack will take care of the rest.
Once an admin user on your account has connected your Chartbeat account to your organization's Slack workspace and individual channels, each individual user in Chartbeat can create notification rules and be able to use slash commands to get specific Chartbeat data posted directly into your Slack channels.
Real-time Updates
Teams can be notified when:
- a spike alert goes off
- an Advanced Queries report completes
Spike Alerts
Customers who have integrated Chartbeat with Slack will now have the option to receive Spike Alerts in a selected Slack channel. To configure, users will just have to enable "Slack message" and select which channel the spike alert should post to.
Advanced Queries
Advanced Queries customers can setup "Query Complete" slack notifications through their Advanced Queries Settings Page.
Slash Commands
Use the slash command /chartbeat to get traffic updates directly from Chartbeat. If you’re not familiar with Slack’s slash commands, check out Slack’s support doc.
The basic structure for the /chartbeat command is as follows, but is completely customizable to reflect your site’s unique sections, authors, and more:
/chartbeat METRIC on HOST where FILTER is FILTER_VALUE
Some examples would be:
/chartbeat what are the top pages on yourdomain.com
/chartbeat how many people are currently on yourdomain.com
/chartbeat how much traffic is on stories where section is business
/chartbeat what are top pages where author is josephine hartbeat
/chartbeat how much traffic on yourdomain.com was referrered by facebook.com
/chartbeat how much traffic on yourdomain.com is from social sources
Metrics:
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Top Pages |
A list pages on your site with the highest number of concurrents. |
|
Concurrents |
The number of visitors on a given page or domain in real-time. |
|
Average Engaged Time |
The average amount of time in seconds visitors actively spends on a page. |
Filters:
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Referrer |
The referring domain. |
|
Author |
The author of a page. |
|
Section |
The section of a site visited (Unique to your domain). |
|
Page Path |
The reported path of the page (Unique to your domain). |
|
Referrer Type |
The page referrer type: social, search, or direct. |
|
New Users |
Users that are visiting a given domain for the first time in 30 days. |