Using Chartbeat

Real-Time

• Guide to Real-Time
• Real-Time metrics glossary
• Explained: Device & Distribution percentages in Real-Time
• Explained: the 'Email, apps, IM' referrer category
• Why is recirculation over 100%?
• How are Spike Alerts calculated?

See all 17 articles

Heads Up Display

• Activate Heads Up Display (HUD)
• Guide to the Heads Up Display
• Troubleshooting steps: Heads Up Display loading issues
• Uninstall the HUD
• How long before Heads Up Display pins show colors?
• Why are rankings different in the Heads Up Display and Real-Time Dashboard?

Big Board

• Guide to The Big Board
• Big Board: Large format displays & digital signage

Historical & Reports

• Guide to Historical
• Guide to Reports
• How are performance benchmarks calculated?
• Does the Historical Dashboard include landing pages?
• Missing pages in Historical
• Troubleshoot corrupt characters displaying in Microsoft Excel from Advanced Queries or Historical Export CSVs

Headline Testing

• Guide to Headline Testing
• Troubleshoot issues with your Headline Tests
• Why do many of my headline experiments complete at or just after 20 minutes?

Advanced Queries

• Guide to Advanced Queries
• Can we use the Advanced Queries API to collect all of our traffic data from Chartbeat?
• Does Advanced Queries return sampled data?
• Using the Advanced Queries API with Google Sheets
• Empty fields in query results when grouped by Dynamic Title
• How current is the data in my Advanced Queries report?

See all 12 articles

Video

• Guide to Video
• Video data in the Real-Time Dashboard

Add-ons

• Guide to the Chartbeat Mobile App
• Guide to Chartbeat APIs
• Guide to Chartbeat for Slack