You're using a SmartTV to display your Dashboard or the Big Board, but you can't see it because the browser is unsupported or the page is not prompting you to sign in...
... Luckily, we've got a couple of workarounds for you. You can force your Dashboard to load using this handy URL structure:
- Real-Time Dashboard: https://chartbeat.com/publishing/dashboard/domain/?apikey=
- Big Board: https://chartbeat.com/labs/publishing/bigboard/domain?apikey=
Just replace "domain" with your site name and put your all-access API key after the “=” without brackets or parenthetical.