The password reset link in your Welcome to Chartbeat invite email will expire after 7 days. If this happens, clicking on this link will direct you to a page to generate a new Reset Password link:

Note
Make sure the email address inputted into this field matches the address in the "to:" field of your Welcome to Chartbeat email in case you have multiple work email addresses. The address you enter here needs to match exactly the address used by your Chartbeat admin when they created your user account.
Make sure the email address inputted into this field matches the address in the "to:" field of your Welcome to Chartbeat email in case you have multiple work email addresses. The address you enter here needs to match exactly the address used by your Chartbeat admin when they created your user account.